Shipping Policy

We deliver nationwide for a flat rate of R100!
Free delivery for orders over R1000.

 

Shipping is limited to within South Africa for now.

(For international orders, please email us on info@bigheartcollective.co.za to discuss.)

Delivery lead times:

Gauteng - Approximately 2 - 5 working days 

Other provinces (main centres)  - Approximately 3 - 6 working days

Outlying areas - Approximately 4 - 8 working days

These times are estimates and exclude weekends and public holidays.

We strive for quick delivery by dispatching orders as soon as possible and only using reputable delivery partners, but cannot be held liable for delays beyond our control.

Please ensure that your shipping information is correct (including address spelling, postal codes and contact numbers) and that someone is available at the given address to accept your order. We cannot be held liable for delays due to incorrect information having been provided.